• Frequently Asked Questions •
All of our products are genuine and are sold by the Original Equipment Manufacturer (OEM). They are guaranteed to work online with valid subscriptions and to be updated.
All software is licensed by the manufacture and is updatable during the subscription period.
We are headquartered in Southern California, USA. We also have branches in Dubai, UAE; Cairo Egypt; and Riyadh, KSA.
Yes. We ship to almost all countries worldwide.
Yes. We offer technical support for 1-year from the date of purchase on all our products. Our support covers setup, software setting and updates, troubleshooting, and training.
Almost all products are protected by the manufacturer’s 1-year warranty. Cables and connectors are covered by a 3-month manufacturer’s warranty. Software is warranted for the duration of the subscription.
Yes, our team of specialized technicians provide phone, and internet, remote assistance for car diagnostics, ECU programming, immobilizer and security-related issues, tool functionality, and more. Our technicians will be connected to the car via your computer to interact and support you live.
No. Customers can buy interface kits, software, laptops and other components separately or combined.
Yes. We regularly work with several financial organizations that can finance both new and established businesses for small and large purchases.